Privacy Policy

Last Updated: November 5, 2026

1. Introduction and Scope

LightWave Networks, Inc (“we,” “us,” or “our”) operates the website located at www.lightwavenetworks.com (the “Website”). This Privacy Policy explains what information we collect from visitors to the Website, how we use it, and the choices you have. The Website is intended for visitors in the United States.

This Privacy Policy applies only to visitors’ use of the Website. It does not govern information we receive from customers or clients in connection with the products or services we provide, which is handled under separate agreements, terms, or notices provided to those customers. It also does not apply to any information collected offline or through other channels.

By using the Website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with it, please do not use the Website.

2. Information We Collect

Information you provide to us

You may choose to give us information when you interact with the Website, such as:

• Contact and inquiry forms: your name, email address, phone number, company name, and the content of your message.
• Comments: when you comment on a blog post, the name, email address, and website URL you enter, along with your comment.
• Other submissions: any information you choose to include when you contact us, such as by email.

Information collected automatically

When you visit the Website, we and our service providers may automatically collect certain information, including:

• Log and device data: IP address, browser type and version, operating system, referring URL, pages viewed, date and time of access, and similar technical information recorded by our web servers.
• Usage data: how you navigate and interact with the Website, collected through cookies and analytics tools (see Sections 3 and 4).
• Approximate location: general geographic location (such as city or region) inferred from your IP address.

We do not intentionally collect sensitive personal information (such as government ID numbers, financial account numbers, or health information) through the Website. Please do not submit such information through our forms.

3. Cookies and Similar Technologies

Cookies are small text files stored on your device by your browser. The Website uses cookies and similar technologies for the purposes below.

Your cookie choices. We use an opt-out approach to cookies, as permitted under U.S. law. Strictly necessary cookies are always active. Analytics and advertising cookies are turned on when you first visit, and you can turn them off at any time using the cookie settings below. If your browser sends a Global Privacy Control (GPC) or Do Not Track signal, we automatically treat it as a request to turn them off. Your choice is saved in a cookie for up to one year, so if you clear your cookies or use a different browser or device, you will need to make your choice again.

Manage your cookie choices

Use the settings below to turn analytics and advertising cookies on or off. Your choice takes effect right away and applies to this browser.

Most browsers also let you block or delete cookies through their settings. If you block strictly necessary cookies, parts of the Website may not work properly.

4. Analytics, Embedded Content, and Third-Party Services

Analytics. We use Google Analytics to understand how visitors find and use the Website. These tools collect information such as pages visited, time on site, and device type. You can learn how Google uses this data at https://policies.google.com/technologies/partner-sites and opt out with the Google Analytics Opt-out Browser Add-on.

Microsoft Clarity. We work with Microsoft Clarity and Microsoft Advertising to understand how visitors use the Website through behavioral metrics, heatmaps, and session replay. Clarity records interactions such as clicks, scrolling, and mouse movement, and it collects this data using first-party and third-party cookies and similar technologies. Clarity is configured to mask text you type into forms. Microsoft may use this data to improve and protect its products, including its advertising products. For more information, see the Microsoft Privacy Statement.

Embedded content. Pages on the Website may include embedded content such as videos, maps, or social media posts (for example, from YouTube, Vimeo, or Google Maps). Embedded content behaves as if you had visited the other website directly. Those sites may collect data about you, use cookies, and track your interaction with the content, especially if you are logged in to an account with them.

Advertising and retargeting. We may use advertising tools, such as those offered by Google or LinkedIn, to show you ads for our services on other websites based on your visits to the Website. These tools use cookies or similar technologies. You can opt out with the cookie settings in Section 3 of this Privacy Policy, through your browser settings, or with the opt-out tools those providers offer.

Spam protection (Google reCAPTCHA). Our contact forms use Google reCAPTCHA to protect against spam and abuse. reCAPTCHA collects hardware and software information, such as device and browser data, along with your IP address and how you interact with the page, and sends it to Google for analysis. Use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service. We may also use spam-filtering tools to screen blog comments.

Gravatar. When you comment, an anonymized string created from your email address (a “hash”) may be sent to the Gravatar service to check whether you have a profile picture. Gravatar’s privacy policy is available at https://automattic.com/privacy/.

Plugins and hosting. The Website runs on WordPress and is hosted on our own infrastructure. Some plugins we use may process visitor data to provide their functions. We aim to use reputable providers that maintain appropriate privacy and security practices.

Third-party services operate under their own privacy policies, and we are not responsible for their practices.

5. How We Use Information

We use the information we collect from Website visitors to:

• Operate, maintain, and improve the Website and its content
• Respond to your inquiries, comments, and requests
• Understand how visitors use the Website, through aggregated analytics
• Show you relevant ads for our services on other websites, unless you opt out
• Detect, prevent, and respond to spam, fraud, abuse, and security incidents
• Comply with legal obligations and enforce our rights

We do not sell visitor information for money. If we use advertising or retargeting cookies, some U.S. state laws may treat that as a “sale” or “sharing” of personal information, or as “targeted advertising.” You can opt out as described in Section 9.

6. How We Share Information

We share information about Website visitors only as described below:

• Service providers: companies that help us run the Website, such as our hosting provider, analytics providers (Google Analytics and Microsoft Clarity), and spam-protection services (Google reCAPTCHA). They may use the information only to provide services to us. If we use advertising or retargeting tools, the companies that provide them may also receive information such as your IP address, device identifiers, and the pages you visit on the Website.
• Legal requirements: when we believe disclosure is required by law, subpoena, or other legal process, or is necessary to protect the rights, property, or safety of us, our visitors, or others.
• Business transfers: in connection with a merger, acquisition, financing, or sale of all or part of our business, visitor information may be transferred as part of that transaction.
• With your consent: in any other case where you have asked or agreed for us to share it.

Comments you post publicly on the Website, along with the name you provide, are visible to anyone who visits the page.

7. How Long We Keep Information

We keep visitor information for as long as needed for the purposes described in this policy, for our ordinary business record-keeping, or as required by law.

• Contact form submissions and related email: at least three years. These messages become part of our business email records, which we do not routinely purge, so they may be kept longer.
• Comments and their metadata: kept indefinitely while the comment is published, so follow-up comments can be approved automatically.
• Server logs: 180 days.
• Google Analytics data: user-level and event-level data is deleted under our Google Analytics retention setting, which is never longer than 14 months. Aggregated reports that do not identify individual visitors may be kept longer.

8. Security, Children’s Privacy, and Links to Other Sites

Security. We use reasonable administrative, technical, and physical safeguards to protect visitor information, including encrypted (HTTPS) connections. No website or transmission over the internet is completely secure, so we cannot guarantee absolute security.

Children’s privacy. The Website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, please contact us and we will delete it.

Links to other websites. The Website may link to websites we do not operate. We are not responsible for the content or privacy practices of those sites, and we encourage you to review their privacy policies.

9. Your Rights and Choices

Choices available to all visitors. You can turn off analytics and advertising cookies with the cookie settings in Section 3 of this Privacy Policy or by enabling Global Privacy Control in your browser. You can also decline or delete cookies in your browser and choose not to submit forms or comments. If you have left comments, you can ask us to export or erase the personal data we hold about you, using the tools built into WordPress.

Rights under U.S. state privacy laws. Depending on the state you live in, you may have the right to:

• Know or access the personal information we hold about you
• Correct inaccurate information
• Delete your information
• Receive a copy of your information in a portable format
• Opt out of the “sale” or “sharing” of personal information or targeted advertising, where applicable
• Not be discriminated against for exercising these rights

To opt out of analytics and advertising cookies, use the cookie settings in Section 3 of this Privacy Policy. To make any other request, reach us through our Contact Us page (see Section 10). We may need to verify your identity before responding, and we will respond within the time required by applicable law. You may use an authorized agent where the law allows. If we deny your request, you may appeal by replying to our decision.

Visitors outside the United States. The Website is designed for U.S. visitors and uses the same opt-out approach for everyone. Visitors from other countries can still turn off analytics and advertising cookies with the cookie settings in Section 3, and can send any privacy request through our Contact Us page.

Do Not Track and Global Privacy Control. We honor Global Privacy Control (GPC) and Do Not Track signals. When your browser sends either signal, we treat it as a request to opt out of analytics and advertising cookies, without any further action from you.

10. International Visitors, Changes, and Contact

International visitors. The Website is operated from, and intended for visitors in, the United States. If you visit from outside the U.S., your information will be transferred to, stored, and processed in the U.S. or other countries where our service providers operate, and the data protection laws there may differ from those in your country.

Changes to this policy. We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page and, for significant changes, may provide additional notice on the Website.

Contact us. If you have questions about this Privacy Policy or want to exercise your rights, please reach us through our Contact Us page or at:

LightWave Networks, Inc
2340 Trinity Mills Blvd, Suite 300
Carrollton, TX 75006
Phone: 844.722.COLO
Online: Contact Us